Fixed: Online/Orange/Blue Light Blinking On Arris Router

What do the blinking lights mean on the Arris router and how to fix them? An orange blinking light means there is a problem with the power supply, which you can solve by replacing the power cord or rebooting the modem. A blue blinking light indicates that the modem is searching for an internet connection and should be fine after waiting a few moments. 

Keep reading to learn what the different colored lights mean on your Arris Router and how to troubleshoot the various issues that the changes in color or blinking indicate. Check out the list of the Best Streaming Devices on Amazon now!

Should My Arris Modem Keep Blinking?

The online light on the Arris modem will blink during startup and when the router is operating. However, the blinking light means that there is some issue with the IP registration. Flashing during startup means the IP registration is unsuccessful. Flashing during operation means the IP registration is lost.

What Do The Lights On The Arris Modem Mean?

Modems use light to help communicate whether the modem is working correctly or if there is an issue. Knowing what each of the buttons means and the different colored lights will help you troubleshoot problems quicker.

Here are some of the main lights and colors you should know:

Modem Light Meaning
Power A solid light means the modem is on.
Receive A solid green light means the connection between the computer to the internet is on one channel.

A solid blue light means the connection is operating on more than one channel.

Send A solid green light means the connection between the internet to the computer is on one channel.

A solid blue light means the connection is operating on more than one channel.

Online A solid green light means the modem is working correctly.
2.4 GHz Wireless A solid Green light means the WiFi connection is stable.
5.0 GHz Wireless A solid green light means the WiFi connection is stable.

Arris Modem Online Light Is Blinking

If the online light is blinking, it means that the IP registration is lost.

To solve the problem of a lost IP registration:

Check the Coaxial Cable

Check the coaxial cable connector at both the WiFi modem and the wall outlet. You might need to tighten them if they are loose.

Check the Ethernet Cable

Check the Ethernet cable if you are using one and make sure the connection is correct at both the modem and the computer.

Power-cycle the Gateway

Power-cycle the gateway so the modem can establish a new connection. Simply disconnect it from the power source, wait for a few minutes, plug it back in.

Arris Modem Online Light Is Off

If the online light is off, then your modem is not connecting to the internet.

To solve the problem of a lost internet connection:

Check the Connections

Check the connection between your modem and your computer. If it’s through WiFi, then make sure you are connecting to the correct network. If it’s through an ethernet cable, make sure the cable connects to the correct port and is not loose.

Check the IP address

Check that your computer will automatically obtain an IP address. If you’re unsure, you can reset your browser to default settings by opening your browser, clicking “Settings,” and searching “Reset,” Click on “Restore settings to their original defaults.”

Reboot the Modem

Reboot the modem by turning it off and disconnecting any power. Some modems have backup batteries, so remove those as well. Wait at least 2 minutes before reconnecting the power and turning the modem on.

Reset the Modem

If all else fails, reset the modem by pressing and holding the reset button on the back of the modem for 20 seconds. Wait until the modem finishes the reset process and the online light turns solid green again.

Most of the time, rebooting the modem will solve any connection issues. It will give the modem another chance to go through the connecting process, but resetting it will help clear out anything unwanted in the cache or malicious software.

Arris Modem Online Light Blinking Orange

If there is a blinking orange light on your modem, this indicates an issue with the power supply. A problem with the power supply can be because of low or no power, using a backup battery, or a cable is loose and has some damage.

To fix the blinking orange light:

Check the Power Supply

Check if you have a sufficient power supply. You will need the correct power adaptor for your Arris modem with the proper voltage and current specifications. You can check the user manual or contact the manufacturer to ensure you have the correct cable.

Check the Connections

Check that the power cable is connecting correctly. The issue may be as simple as a loose power cord, so be sure to check everything is plugging into the correct socket and is tight.

Reboot the Modem

Reboot the modem by turning off the power and unplugging it. In some cases, a modem running for a long time can overheat or encounter other issues that can interfere with how it registers its power source.

Inspect the Cables

Inspect the cables for damage. Sometimes cables wear down when they are a few years old, and you will need to replace them. Other times small animals like mice get at the cords and damage them.

Arris Modem Online Light Blinking Blue

On some models of Arris modems, a blinking blue online light means that the modem is searching for an internet connection.

  • Wait a few minutes to see if it find the connection. If not, you should try rebooting the modem so it can start the connection process over again.
  • If, after rebooting, the modem still isn’t finding a connection, then you should reset the modem by pressing and holding the reset button on the back for 20 seconds. The modem will automatically go through the reset process and startup on its own.

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Final Thoughts

Blinking lights on an Arris router generally means an issue with a connection or the power source. You can usually solve a connection issue by rebooting or resetting the router. In contrast, a power source issue indicates a problem with the power cord, and you will probably need to replace it.