Hisense TV makes for a great budget television that produces excellent quality sound and images. Unfortunately, it can be a victim of the black screen issue that can prevent you from watching your favorite movies and shows. However, we can help you to fix it.
How to fix a black screen on a Hisense TV? Check the power and connections, examine the T-Con board, power cycle and soft reset the TV, and check backlight damage. If the screen problem persists, check the HDMI port. In case the port has no issue, hard reset the TV.
This article presents tips that make it easy to fix the black screen issue. Keep reading for how to do this. Check out the list of the best streaming devices on Amazon now!
How to Fix a Black Screen on a Hisense TV?
To fix a black screen on a Hisense TV, start by finding out whether you are receiving sound or not. You can use this information to choose the most suitable fixes.
However, whatever the nature of this screen problem, you can follow the steps below to troubleshoot and fix it.
Step 1: Check the Power and Connections
Power and connection issues are easy to fix, but they are the most common culprits. To troubleshoot and fix them, you should:
- Check the LED light that lights whenever the TV is powered on.
- If the LED light is off, ensure everything is working and all cables are correctly plugged into the TV. Turn the TV on if everything is OK.
- If step 2 fails, swap your cable box or any other device that you might be trying to use and see how this turns out.
Step 2: Examine the T-Con Board
The faulty T-Con board is the second most potential reason your Hisense TV’s screen has turned black. Other possible indications of damage in this board are failed color balance and lines on the images presented.
To fix this issue, replace the T-CON board.
Step 3: Power Cycle the TV
This method can fix temporal technical glitches that your television has encountered. Some experts recommend skipping step two and examining the T-Con board much later.
To power your cycle your Hisense TV, here are the steps you should follow:
- Turn the TV off.
- Disconnect the TV’s power cord from the power outlet.
- After 60 seconds, plug the cord wire back into the power source.
You can now power on the TV and see whether you’ve successfully fixed the black screen.
Step 4: Soft Reset
You can also fix several technical glitches, including the black screen, by soft resetting your Hisense TV. To perform a soft reset of this TV brand, here are the steps to follow:
- On the supplied Hisense TV remote, press the Home button.
- Once you land on the home screen, go to Settings and choose System.
After that, click on Power and then select System restart. The TV will restart shortly after that. It will also clear any residual power in the device.
Step 5: Test Backlight Damage
If the issue is based on the TV’s lighting, you might not view the content displayed on the screen. To detect whether you are a victim of poor backlighting, follow the steps below.
- Turn on your Hisense TV and then play any content.
- Switch on the lighting system in the room where you’ve placed the TV.
- Take a flashlight and switch it on your TV screen.
- Check whether you can see the displayed images.
The backlight is damaged and responsible for the black screen if you can see the pictures. Replace it.
Step 6: Check the HDMI Port
Sometimes, users unknowingly select the wrong HDMI port numbers and end up experiencing this back screen problem. You can troubleshoot and fix this by doing the following:
- Check whether the HDMI cables have been properly connected at the back of your screen.
- Note the HDMI port number on the port’s side.
- Press the Source button on your Hisense remote and select the correct port number.
Step 7: Hard Reset
As a matter of last resort, you can hard reset your Hisense TV. This is a perfect way to fix all software-related errors responsible for the screen issue.
So, don’t attempt this method if you suspect hardware issues like faulty backlight or power supplier.
If you choose to hard reset, be sure you follow the approved steps. You can consult your owner’s manual to avoid costly mistakes. You should also back up all your data since this method will erase everything and restore the TV to factory settings.
We shall take a closer look at how to reset your Hisense TV before we conclude.
What to Do If Your Hisense TV Has Sound But No Picture?
As already mentioned, you can save a lot of time by considering whether your TV produces a sound or not. You can bypass some of the steps we’ve talked about above in the previous section depending on the exact nature of the problem.
If your Hisense TV has sound but no picture, you should do this:
Check Whether the T-Con Board is Faulty
If you can hear sound from your Hisense, you are right to suspect T-Con is the first. It can also mean that the Hisense TV mainboard has developed some mechanical issues.
The T-Con connects to the mainboard to control the images on the screen.
So, it would help if you found out whether the T-Con is damaged or anything else is hindering it from working effectively.
If you don’t have the skills and permission to repair it, consider calling suitable personnel.
Check the TV Power Supply Voltage
Before giving your repair expert a call, check whether the power supply voltage is adequate. It should be 12 volts.
If it’s not, your backlight is receiving too little power, which can limit its efficiency. It could also be that some other TV components are not performing efficiently.
Confirm Whether the Backlight is Functional
If the T-Con voltage is 12 volts, you can tell that the PSU board, mainboard, and TV backlight are receiving adequate power.
However, the backlight can still fail to function if it is damaged. You can use a flashlight in a dark room, as we saw above, to ascertain whether you should replace it.
These are the three main things you may need to do if you get sound but no picture.
However, you can also power-recycle and soft reset the TV. If none of that seems to work, you can hard reset it or seek expert assistance. Check out the list of the best streaming devices on Amazon now!
How to Fix Hisense TV When the Screen Goes Black and No Sound?
If your Hisense screen goes black and there is no sound, do this:
- Check whether it is powered on.
- Ensure all connections are correctly plugged into the TV.
- Power cycle the TV.
- Soft reset your Hisense TV.
- Check the HDMI port.
- Hard reset the TV.
- Call an approved repair expert.
How to Reset a Hisense TV With a Black Screen?
As we’ve seen, resetting your TV with a black screen is a highly effective solution.
If you are sure it’s the right time to reset your Hisense TV hard, here are the steps to follow:
- On your TV’s supplied remote, press the EXIT key.
- Wait for at least 15 seconds for the Hisense TV factory service to appear.
- Click OK.
- Turn off the TV.
Note: This method only works for 2013-and-older models. If you have 2014 and later models, do this:
- On the supplied TV remote, press Menu.
- Select Support and then click on Enter (In some models, it’s OK or Select).
- Go to Self Diagnosis and press Enter.
- Select Reset, which is the last option.
- To confirm your request, enter your TV’s PIN (The default PIN is 0000).
Fixing a Black Screen on Your Hisense TV
So, we’ve seen the best methods to fix the black screen on your Hisense TV. Try them correctly to start getting quality sound and images again.
I hope you’ve fixed the problem. If something is still holding you back from getting the best watching experience, don’t hesitate to share with us.
Hi there, technology lovers! My name is James, I am an admin and a frequent writer for this blog. I am a techno-geek, so this blog is the place where I want to share all my knowledge with you to make your life a little bit easier in terms of dealing with technology.