Like any other company, Hisense has received mixed reviews over the years for its products. This is where added offers like warranties play a considerable role.
All Hisense TVs come with a one-year warranty, while TV accessories generally come with a three-month warranty package. The retailer’s warranty might allow repairs for a duration of more or less than a year. Defects in any part of the Hisense TV are covered under the terms and conditions of the warranty.
Like its competitors, Hisense TVs also come with warranties. Here, we will be learning about the intricacies of Hisense’s warranty policy. Check out the list of the Best Streaming Devices on Amazon now!
How Long Is the Warranty on Hisense TV?
All Hisense TVs come with a one-year warranty, while TV accessories generally come with a three-month warranty package.
The time duration of the warranty depends on the Hisense product. TVs and TV accessories are the two most widely produced and sold Hisense products in the world. One should not confuse the warranty policies between these two products.
How Do I Know if My TV Is Still Under Warranty?
The only way to tell whether your Hisense TV is still under warranty is to count the days from the official purchase date.
Suppose the Hisense TV you bought starts causing problems within the first month from the purchase date. In such a case, it is more than likely that your product can be either exchanged, returned, or repaired under the warranty policies.
However, if you have owned the appliance for more than a month, it is fair to be skeptical about the product’s warranty. Bank or cash receipts and warranty cards are the documents that you should resort to checking the purchase date.
As mentioned under the previous heading, most Hisense TVs come with a warranty of up to twelve months. However, it is essential to consider that this is the manufacturer’s warranty.
The retailer’s warranty might allow repairs for a duration of more or less than a year. In such cases, reach out to your seller or read the documents that came with the product.
How Does Hisense TV Warranty Work?
To qualify for a warranty claim, you must fulfill the following steps correctly:
Validity of the warranty
Check whether the warranty of the Hisense TV is valid then. In other words, the warranty must not be expired or considered void when filing a warranty claim.
Reach out to the Hisense
There are two ways to contact Hisense and inform them of the problems that you are facing.
The first option is to call the Hisense Consumer Electronic Care Center at 1-888-935-8880. Get in line with their representative and tell them that you would like to file a warranty claim.
The second way is to explain the issue and file the claim via email at [email protected].
Provide proof of payment
Before looking at your claim, Hisense will demand a document that proves that you paid and purchased the said product. The original bill, invoice, or receipt will be required at this point.
Send your product to their facilities
Once the claim is processed, you will have to ship the Hisense TV to the nearest Hisense customer support office or facility.
What Does Hisense TV Warranty Cover?
Hisense, as a manufacturing company, warrants that all of its products purchased from an official and licensed Hisense seller will be free from faults and defects. If any item comes with an imperfection, the manufacturers will fund the repairing or replacement cost of the said item.
To be more specific about what the warranty covers, we can break down the manufacturing of the TV. Defects in any part of the Hisense TV are covered under the terms and conditions of the warranty.
If any fuse or chip is outdated or broken, it will be fixed by the company itself. Similarly, any manufacturing error caused by labor is also covered by the warranty. Loose soldering or burn in the appliance will be sorted by the manufacturers at Hisense.
What Does Hisense TV Warranty Not Cover?
The Hisense warranty terms and conditions do not apply under conditions. Most of these pertain to customer intervention within the manufactured appliance. Let us go through specific conditions under which the warranty is void.
Product misuse and abuse – If the Hisense TV is abused for an application beyond its system capacities, problems can occur in the machine.
Shipment damages – Shipment is considered to be outside the control of Hisense. Therefore, the company will not bear any expense to repair or replace any damage caused by inadequate shipment.
Improper installation – Any damages caused due to inappropriate installation of the Hisense TV will not be borne by the company
Unauthorized repairs and modifications – Hisense is only responsible for any errors it makes when manufacturing its products. Therefore, the warranty will be deemed void when any third party intervenes with the appliance’s inner machinery.
Cosmetic damage – Damages like dents or scratches on the surface of the product will be the company’s responsibility. Cosmetic service or repairs are not covered under the warranty terms.
Defects caused by external or environmental conditions – Damages or problems caused by changes in weather or atmosphere around the TV are outside the scope of the warranty.
Products used for business or commercial purposes – If the Hisense TV is used for commercial objectives (such as screenings, paid gaming, etc.) will void the warranty contract. Check out the list of the Best Streaming Devices on Amazon now!
How Do I Claim Warranty on My Hisense TV?
This question has been discussed in detail under the heading “How Does Hisense TV Warranty Work?” above. To see what sort of damages a warranty covers, read the titles “What Does Hisense TV Warranty Cover?” and “What Does Hisense TV Warranty Not Cover?” given above.
Filing a warranty claim can be a tiresome process for most of us, especially considering the little time we have every day. We hope this article was able to break down the intricacies and simply the Hisense warranty policy.
Hi there, technology lovers! My name is James, I am an admin and a frequent writer for this blog. I am a techno-geek, so this blog is the place where I want to share all my knowledge with you to make your life a little bit easier in terms of dealing with technology.