Hisense manufactures an excellent range of cheap smart TVs for users with basic demands. However, the Hisense-TV-turning-off-by-itself problem can give you an awful watching experience. There’s no need to worry, though. We can help you to fix it.
How to stop Hisense TV from turning off by itself? Turn off energy-saving settings, turn off Hisense TV timer setting, restart your TV, power cycle your Hisense TV, and unplug external devices. If these steps haven’t worked for you, update your TV’s firmware. Factory reset the TV as a matter of last resort.
Start by troubleshooting the problem. Once you discover it, you can use the tips below to stop your Hisense TV from turning off by itself. Check out the list of the best streaming devices on Amazon now!
Why Does Hisense TV Keep Turning Off?
To stop your Hisense TV from turning off by itself, ensure you understand what is responsible for the problem. Here are some common reasons:
Active Energy Saving Mode
If your energy-saving mode is turned on, your Hisense TV will keep switching off automatically after a given period if no one is interacting with it. This feature helps to save energy.
Sleep Time Setting Turned On
Sleep time settings work almost like the eco mode. However, it shuts off the TV at a predetermined time, whether the user is interacting with it or not.
Faulty Remote Control
A physically damaged remote control can emit the wrong signals without your knowledge. Some sensor issues can also interfere with the transmission of signals.
Outdated Operating System
Hisense upgrades its TVs’ OS periodically to mitigate possible security breaches and improve your experience.
So, if your TV’s Operating System is outdated, you could have a wide variety of experiences, including the TV shutting off by itself.
Power Supply Issues
Your power outlet might experience a type of damage that interferes with power flow. In most cases, the damage is easy to notice by conducting a physical evaluation. Loose connections often have the same impact.
Some problems with your remote’s power button or batteries are also notorious for triggering erroneous transmission of signals.
A faulty HDMI cable can also trigger the same response.
Some problems within the system or software bugs can interfere with the free transmission of signals. You are likely a victim if you haven’t installed the latest firmware updates.
How to Stop Hisense TV from Turning Off By Itself?
Here is what you need to do if you want to stop your Hisense TV from turning off by itself:
Step 1: Turn Off Energy Saving Settings
To deactivate the energy-saving setting on your Hisense TV, follow the steps below:
- Go to the Settings.
- Navigate to Picture.
- Choose Energy Saving.
- Under the Energy Saving option, find and experiment with each option and configure them to turn off the energy setting.
- Save the option.
Step 2: Turn Off Hisense TV Timer Setting
Here are the typical steps that you should follow if the above method fails:
- Press Quick menu.
- Navigate to Settings and press OK.
- Scroll to System and then press OK.
- Scroll to Timer Settings and then press OK.
- Go to Sleep Timer and press OK.
- If you don’t want your TV to turn off automatically, select OFF.
- Press EXIT to exit.
While you are in the settings, in case you have any devices connected to the TV’s HDMI inputs, check to see if the TV and those devices have a feature called HDMI-CEC turned on. Try turning it off and see if it helps.
Step 3: Restart Your TV
If the issue persists, try to restart your Hisense TV. This is an effective way of eliminating system glitches. To restart it, you should:
- Long press the Power button.
- From the options, click on Restart.
- Wait until the TV lights up again and give the TV time to see whether it still turns off by itself.
Step 4: Power Cycle Your Hisense TV
This step is more effective at sweeping away power residues from electronic devices like televisions than the previous one. Find the exact power-cycling steps you should follow below:
- Turn off the TV.
- Unplug the TV cord wires from the power outlets.
- Press the Power button for approximately 20 seconds.
- Release the button and then plug it back into the power outlet.
- Turn on the television and test whether you’ve fixed the issue.
Step 5: Unplug External Devices
You can find out whether external devices or your connections are the culprits by doing this:
- Remove all HDMI and audio connections, including streaming sticks, consoles, and cable boxes.
- If this works, go ahead and plug each device in one at a time.
- Once you detect the culprit, please remove or replace it.
Remember to ensure you’ve firmly plugged your TV cables into the TV and power outlet. You can also replace your remote control or replace the remote’s batteries.
Step 6: Update the Firmware
If the first steps have failed, consider updating the TV firmware. Here is how to update it
- Launch the Settings menu.
- Navigate to About or Support.
- Choose System Update.
- Select Check Firmware Upgrade.
- Click on Upgrade.
Step 7: Replace Your Remote Control
As already mentioned, a faulty remote or remote button can interfere with the transmission of signals and lead to this problem. Troubleshoot and fix this by following the steps below:
- Press all the batteries on the remote to make sure they are not jammed.
- Replace your remote’s batteries.
- Hold your remote away from your TV if that doesn’t fix the issue.
- Replace the remote control and test whether you’ve fixed the problem.
Once you are on the right channel, the thing you can try is to take the batteries out of your remote altogether and see if your TV stays on.
Step 8: Factory Reset Your Hisense TV
There are several alternative ways to reset your Hisense TV. Consult your user’s manual for the correct method.
Here is one of the most common alternative methods:
- Press the Home button on the remote.
- Navigate to Settings > Storage and Reset.
- Select Factory Data Reset.
- Confirm the reset.
Hisense TV Keeps Turning Off When Watching Netflix, How To Fix It?
If your Hisense TV keeps turning off whenever you are watching Netflix, here is what you should do:
Log Out or Restart Netflix
To log out from the Netflix app, you need to follow the steps below:
- Open the Netflix menu (far left).
- Select Get Help or Settings.
- Choose Sign Out.
If you want to restart the app, follow the same steps above. However, instead of Sign Out, select Restart.
Update the TV
Follow the same steps we saw above to update your Hisense TV.
Reinstall the App
Here is what you need to do to reinstall the Netflix app:
- On your remote, press the Home.
- Highlight the Netflix app.
- Press the red button (delete button) on the remote.
- Confirm your decision to delete the app.
- Open the App Store.
- Look for and select the Netflix app.
- Select Install.
Power Cycle or Restart Your TV
Use the same techniques we saw above.
As a matter of last resort, you can factory reset your Hisense TV.
Stopping Your Hisense TV from Turning Off By Itself
All in all, your best shot at fixing this issue is to first check your settings and make sure that the timer and the power-saving settings are off. Check the HDMI-CEC setting as well.
Next, press all the buttons on your remote to make sure they are not stuck or dirty. Put new batteries in even if you have recently changed them.
Finally, power cycle your TV and disconnect all unused devices that can potentially communicate with your TV without you realizing that. If nothing works, factory reset your Hisense TV.
Your Hisense TV can turn off automatically due to energy-saving settings, remote batteries, outdated firmware, and other reasons. If your TV is turning off automatically, feel free to use the methods above at the comfort of your home to fix it.
Hi there, technology lovers! My name is James, I am an admin and a frequent writer for this blog. I am a techno-geek, so this blog is the place where I want to share all my knowledge with you to make your life a little bit easier in terms of dealing with technology.