What To Do When LG Soundbar Keeps Cutting Out?

LG soundbars are fantastic. Not only are they priced well, but they sound great too. When they work, at least.

While it is rare, LG soundbars can have issues. One of the most common is the soundbar’s audio cutting out.

Thankfully, in most cases, the problem should be easy to fix. It shouldn’t take more than a few minutes.

In almost all cases, if your LG soundbar’s audio is cutting out, it means that there is something wrong with the Bluetooth connection. There may be interference somewhere.

If your LG soundbar is plugged into your TV or audio system, then the cables may be damaged. In rarer cases, the software may need to be updated.

It is incredibly unlikely that there is a permanent issue with your LG soundbar. 

Why Is Your LG Soundbar Cutting Out?

There are four reasons why your LG soundbar audio may be cutting out.

As we said before, most of these issues should be easy to resolve. We will tell you how to do that in the next section.

For now, let’s get to the bottom of why your LG soundbar has issues.

Poor Bluetooth Connection

In 99% of cases, if your LG soundbar is connected via Bluetooth then the issue will be with the Bluetooth connection.

Bluetooth connections are fantastic for transmitting audio.

The problem is that Bluetooth can be a little bit temperamental.

Bluetooth signals aren’t that strong, and objects can interfere with them, especially electrical objects, Wi-Fi routers, etc.

If there is anything between the audio source and the LG soundbar, then that could be the source of your woes.  

Damaged Cabling

Most LG soundbars nowadays use a Bluetooth connection.

It doesn’t deliver the best audio experience, but it is convenient.

If you are one of the few people to wire their LG soundbar up, then there could be damaged cabling.

This is likely to happen if you move the audio source or LG soundbar around.

It may also happen if the LG soundbar gets knocked. Cheaper cables may even cause the audio to cut out. 

Out-of-Date Software

This is highly unlikely to be the case.

However, some LG soundbar owners have stated that out-of-date software has resulted in their LG soundbars not working properly.

This may be down to the audio system software being out of date or, rarely, the LG soundbar system being out of date. 

Damaged LG Soundbar 

Don’t worry. LG soundbars are built incredibly well.

Unless they are incredibly old, or they pick up quite a big knock, then you probably won’t have damaged your LG soundbar.

Still, if you can find no other solution for the problem, then this may be the cause.

However, checking whether your LG soundbar is damaged may be a ‘last ditch’ effort. 

Fixing Issues With LG Soundbar Cutting Out

So, now you know the reasons why your LG soundbar may be damaged, how do we fix the problem?

Well, there are a few things you can do. We will walk you through, step-by-step, how to fix your LG soundbar.

Don’t worry, it isn’t too tricky. 

Check Cabling

If your LG soundbar is connected via cables, then check everything is in order.

Make sure there is no damage to the cables. If there is, replace them.

If you can’t see any problem with the cabling, move to the ‘check warranty’ step. 

Check Bluetooth Interference

Anything between the LG soundbar and the audio source can cause interference.

This includes wood, metal, Wi-Fi routers, radios, etc. Make sure that there is nothing hampering the signal. If there is, move it.

Even the smallest objects can cause problems.

You will also want to ensure that the LG soundbar and the audio source are close.

Ideally, they should be no more than a few feet away from one another. 

Reset Bluetooth Connection

Some people find that resetting their Bluetooth connection helps.

You will need to use the manual for your audio equipment here.

How you do this will depend on your audio equipment, however, you will want to repair the LG soundbar from the audio source.

Re-pair it after.

Some people have also had success disconnecting both the LG soundbar and the audio source from the power for a few minutes.

This can also reset the connection.

Update Software

Both the software on the audio source and your LG soundbar can be updated.

Although, we must stress that this rarely needs to happen.

How you do this will be dependent on the system that you own. Older LG soundbars may require you to plug in a USB stick with the updated software on it.

Newer ones can be updated through the LG mobile app.

Read the manual for your audio source to learn how to update the software (if it can be updated).

Check Warranty

Still suffering from issues? It may be worth checking the warranty for your LG soundbar.

As long as the issue is a manufacturing defect, you should be able to claim on the warranty within 1-2 years.

You cannot make a claim if you have damaged the LG soundbar yourself e.g. dropped out.

Reach out to LG for assistance. 

Replace Sound System 

If you have exhausted all these ‘solutions’, then it could mean that your LG soundbar is broken. If it is in warranty, make a claim. If it is older, replace it. 


If the sound on your LG soundbar is cutting out, it is unlikely to be a huge issue.

In most cases, you need to fix damaged cabling or ensure that there is no interference on the Bluetooth connection. If you still can’t fix the problem, then you may need to make a warranty claim.

However, we must stress that it is very rare that your LG soundbar is damaged. They are resilient pieces of equipment.