4 Easy Ways To Fix The Menu On Samsung TV

Samsung TVs are some of the most user-friendly devices in the world. They are programmed to provide the most utility with the least interference in their settings.

However, sometimes users are not aware of the number of options on the TV. These options tend to interfere with each other, causing a malfunction. Read this guide to navigate through the Samsung menu malfunction. Check out the best streaming sticks on Amazon that won’t let you down!

Why it Happens

If you are experiencing any issues with your Samsung Menu options, then you’ve come to the right place. This guide explains the reasons behind why you might be facing Samsung Menu issues and how you can solve them easily.

Whenever you face issues with the menu, it comes down to a couple of reasons.

The most common cause for this issue is that your TV might be in the store “demo” mode, and the store might have forgotten to change the setting for you. This setting can easily be changed and is explained in the next section.

The second most common cause for the menu malfunction is Smart Hub. Smart Hub can interfere with the menu options and can also cause it to not appear on your TV screen. A simple fix for this would be to reset Smart Hub’s settings. The steps for this fix are also given in the next section.

The third reason behind menu issues in a Samsung TV can be its connectivity with the internet. The internet or other counteractive settings may interfere with the TV’s regular settings causing a malfunction in terms of displaying menu options. All of the fixes for this cause are also given below.

How To Fix It

Three different fixes are explained in this section, relating to the three different causes explained above.

1. Switching From the Demo Mode

Demo mode is a built-in mode that allows the TV to work without a remote. This mode comes in handy for store owners who have TV sets on display.

A remote does not work with a TV in demo mode; thus, you might face issues with seeing/displaying menu options. To switch from this mode, follow the steps given below:

  1. Press the Volume Down button given on the TV itself. This is an analog button given on the sides of the TV. Do not use the remote in this step. Keep it pressed until an icon appears on the screen.
  2. When the icon appears, press the Menu button (also on the analog at the side of the TV) for five seconds.
  3. The TV would display the word “Standard” on the top right side. This signifies that the TV is now in standard mode.
  4. Turn the TV off for a minute and restart it.

You should be good to go.

2. Resetting Smart Hub Settings

Smart Hub can often cause issues with the menu on a Samsung TV. Resetting these settings often fixes this. Follow the steps below to fix this issue.

  1. Use the voice control options from your remote to fix this issue. Press the “Voice command” button on the remote until it starts to blink. If it is blinking, it means the microphone is able to hear you.
  2. Say the phrase “Reset Smart Hub” out loud in order for the remote to perform that action.
  3. If this does not seem to work, then use the Samsung Smart Things app available on the Play Store. This app is easy to use and will guide you through the process of resetting the Smart Hub settings.

3. Counteractive Settings

If your TV is not connected to the internet, then some options will be blurred out. Similarly, if you have the HDR+ option on, then other picture settings won’t work with this option.

Thus, those options will be blurred out as the HDR+ would be functioning. The only solution to accessing such options is to turn off their counteractive options.

For example, you’d have to have the internet on for accessing options that need internet connections.

4. Power Cycle your TV

This scenario is less likely to happen, yet you might be experiencing problems with the menu due to some software glitches in the TV. To stop this from happening, follow the simple steps below:

  1. Unplug the TV from the power outlet.
  2. Wait for 60 seconds.
  3. Hold down the power button for 15 seconds to drain the residual power.
  4. Plug the TV back into the power outlet.

Samsung TV Menu isn’t Available

If the Samsung Menu is not opening up at all, then you would have to apply the Smart Hub fix explained in the section above. You can apply this fix by either using the voice control on your remote or by downloading the Samsung Smart Things app from the Play Store.

The menu will become available shortly after one restart.

Samsung TV Menu Won’t Open

Refer to the section above for all possible solutions on this issue. If your menu is not opening up at all, then you would have to apply the fix that has been labeled as “resetting Smart Hub settings.” Your menu will appear immediately after you apply the fix and restart your TV.

Samsung TV Menu Won’t Go Away

If your Samsung menu refuses to go away, then you would have to change one more setting. Go to the general menu and change the Smart Hub “Auto open” settings to “off.” This would fix your issue.

Samsung TV Menu Keeps Popping Up

The store probably did not move the TV from the demo mode. To stop the menu from continuously popping up, you should manually switch it from its demo mode by following the steps given above.

Samsung TV Menu Keeps Appearing/Disappearing

If the menu keeps on appearing and disappearing, then the TV is probably on demo mode. Switch this mode by following the fixes given in the section labeled “switching from the demo mode” in the sections above. Check out the best streaming sticks on Amazon that won’t let you down!


Samsung TVs are easy to operate, and any technical issue can also be fixed easily. Follow the steps given in this article to fix any menu-related issues for yourself.