Samsung is known for making the best TVs. However, like all tech, even their TVs and remotes can occasionally run into issues.
There are many ways you can troubleshoot and fix the home button on the Samsung TV remote not working, and we will be covering them ahead. Check out the most reliable Samsung remote controls on Amazon now!
Why It Happens
There could be many reasons for your Samsung TV home button not working. You should check if the home button is the only button not working. If other buttons on the remote are also not working, your remote could be completely dead.
Here are some frequently seen reasons that cause this issue:
- IR Signal Interference: If the straight line between the signal sensor of the TV and the blaster at the top of your TV remote is obstructed by some object, the IR signal will be unable to reach the TV. In other words, your Samsung TV will not be able to receive the command from the remote.
- Power Issue: If the batteries in your remote are dead or have low power, the remote will not be able to function.
- Damaged Remote: A banged or knocked TV remote may not be functioning properly because something inside has broken. If you see any sign of physical damage on the remote or you remember it falling or being banged, it is best to get it replaced.
- Firmware Glitches: If the TV’s firmware has glitches or bugs, it may not register the remote’s command. As a result, the home button may not work.
- Outdated Firmware: If the TV firmware has not been updated for a long time, the TV or its components may not function properly. For instance, the TV may not pair with the remote, or some buttons may stop working.
How To Fix It
The home button breaking on your remote is incredibly annoying. However, the issue can be fixed nearly every time using some simple steps. So, with that in mind, follow the steps ahead so you can get everything back to normal as soon as possible.
1. Check the IR signal
Open the camera app on a smartphone and point the camera towards the IR sensor at the top of your remote. Press the home button on the remote. As you press the button, keep an eye on the camera’s screen.
If the remote is working and sending an IR signal, you may see the light coming from the remote control. This light can only be seen using a camera. If you see the light, it means your remote is working fine and the problem lies with the TV.
Check that the IR sensor isn’t blocked. Simply blow on the terminals of the sensor and the cable that connects to the board, they might get dusty and don’t receive the signal properly.
You can do the same thing with the sensor on your remote to make sure it is clean and ready to work.
2. Reset the Remote
If you haven’t had to do this before, this may sound strange. However, resetting the remote is literally like taking the batteries out with a few extra steps.
It is also a really good technique for resolving minor glitches when they pop up. Follow the steps below, and you should be done in a minute.
- You will first need to take the back casing off of the remote and take out the batteries.
- While the batteries are out, press down and hold the power button for at least 20 seconds.
- Press all the other buttons including the Home button a few times.
- Put the batteries back into the remote.
And that’s all there is to it!
For most cases, this should be enough to fix the problem. If that isn’t the case for you, try the next step.
3. Power Cycle your TV
Power cycling your TV will clear out the more stubborn electrical issues that may have accumulated over time in your TV’s components. This will effectively give your TV the best possible chance of working normally again.
To perform a power cycle, what you need to do is remove the power cord of the TV from the socket so that no electricity can make its way into it.
After this, you press the physical power button on the TV for 60 seconds and then let your TV set as it is for at least 10 minutes. If your TV doesn’t have a button, press and hold the power button on your remote.
Once this time has passed, plug in the TV again and try switching it on and using the remote’s menu button.
4. Check remote is paired
It is possible your remote simply got unpaired. To check that, follow the steps below:
Press and hold the Return and Play/Pause buttons for about 5 seconds. Your TV will begin syncing with the Smart Remote.
5. Check for Software Updates
As is the case with any TV, the software will need to be updated in order every now and then to ensure that it is performing at its best as Samsung are constantly improving and updating their software.
Normally, these updates are done automatically. However, it is possible that you may have missed a couple of them in time, or you have automatic software disabled. There’s no need to worry, though!
Using your TV remote, go to Settings, and select Support. Choose Software Update, and then select Update Now. All available new updates will be downloaded and automatically installed on your TV.
These updates usually take a few minutes, during which you should not turn off the TV until the update is complete. Once the update is completed, the TV will restart itself and load the latest software. If there are no new updates available, you will be informed, and you can click OK to exit.
It is recommended you turn on the AutoUpdate feature on your Samsung TV as this will keep your TV running on the latest software smoothly.
6. Install the remote control app
This step alone won’t solve the problem, but if you can control the TV from your smartphone without any problems you can roll out the problem of the TV software and maybe consider getting your remote replaced.
7. Replace Your Remote
If none of the above steps has worked for you, there is only one final possibility. The logical assumption is that the issue is not technical in nature, but mechanical instead.
It could just be that some physical impact or time may have broken the menu button on the remote. If so, the best way of solving the problem is to just replace the remote.
But first, check if your TV is still in its warranty period. If it is, Samsung support should be able to arrange a replacement remote for you or help you repair it. Check out the most reliable Samsung remote controls on Amazon now!
Our detailed guide covers the most commonly seen issues that cause problems with Samsung Tv remotes and also goes over the available solutions for all of them. Hopefully, these should solve your remote’s problem!
Hi there, technology lovers! My name is James, I am an admin and a frequent writer for this blog. I am a techno-geek, so this blog is the place where I want to share all my knowledge with you to make your life a little bit easier in terms of dealing with technology.