Low Volume On Samsung Smart TV: 7 Easy Fixes

You can have an amazing picture quality for your movie nights, but sound still remains an important concept for many viewers. You cannot have a great viewing experience without having high-quality sound to accompany the picture.

How to fix the low volume on Samsung TV? Adjust the Speaker Settings on your TV. Go to Menu>Sound>Additional Settings>Speakers Settings>Set auto volume to Normal.Set your Sound Settings to either Main or Stereo. Change the sound mode of the TV to “Amplify” through the Sound Settings on the TV.  If you use a cable box, turn on its sound to the maximum. 

There are various ways to fix the “low sound” issue, and we have discussed them at great length in this article. You should not be surprised to find out that often the hardware is not at fault, but the settings are. Check out the list of the Best Streaming Devices on Amazon now!

Why Is My Samsung TV Volume So Low?

There exist numerous reasons for the volume to be low on your Samsung TV. Since the TV is a complex electronic device, we cannot discuss all of the reasons for a sound failure. However, we will discuss the most common reasons for this problem to occur in this section.

Low streaming content quality

The most obvious cause for the low sound is the source itself. So, if the movie or media content you are streaming/viewing already has low sound, you cannot do much about it. You can try to boost the overall sound of the movie by changing the output device. So, you can connect an external set of speakers or a soundbar to get more out of the media content. However, internally, not a lot can be done.

A faulty update

Another common reason for this issue to arise has to do with “updates.” The Samsung TV will often get updates, and if not conducted properly, it can cause some of the TV’s hardware to malfunction. This malfunction stops when the bug is fixed. You can fix it by performing the updates again. A step-by-step guide for this is given in the next section.

An important thing to note here is that your external device needs to be updated too! The device you are using to stream (such as a Chromecast, Apple TV, your laptop, and even smart speakers) must also be updated regularly. If the malfunction has appeared after an update on any of your devices, that is most likely the cause. Check for updates again, and the problem would be as good as gone.

Wiring issues

HDMI cables are also another cause of this problem. If you use an HDMI connection in your setup, then that can also be a source of the problem. Loose/old HDMI cables cause the sound input/output to falter, causing a really low output sound or no sound at all! You can conduct a test to see if the HDMI is faulty (on some Samsung devices), or you can check your setup without the faulty HDMI cable.

Loose connections (other than the HDMI) can also cause a low sound during your viewing experience. If you have a lot of wires (power chords, AUX cables, and other cables) in your setup, then you can possibly solve your issue by checking each connection. If a wire is really old/broken, you should replace it with a new one. If it is just loose, you should tighten the connection.

A faulty device

Lastly, the problem may lie in the device that you are streaming from. That problem might not be fixed by a software update or the HDMI cable change. You will have to run “troubleshooting” tests on the external device if all of these above-mentioned causes are not “causes” for your Samsung TV low volume problem. A simple test to check this would be to use a different device to stream. If the sound for the same media content works fine on that device, then you would know that your initial device was faulty.

Other causes can exist, too; however, they are not so simple and cannot be explained under this article. A simple “sound test” can check for these solutions for you! Every Samsung Smart TV model has this test, and you can check the next section for step-by-step instructions on how to run this test.

How To Fix The Low Volume On Samsung TV?

To diagnose the problem, you must run a sound test on your TV. Follow the instructions given below to conduct this test.

1. Run the sound test

  1. Go to the settings section on your TV via the “Settings” button on the remote.
  2. Select the “Support” option in the settings menu.
  3. Pick the “Self-diagnosis” option and start the “Sound Test” from this new set of options.
  4. If the low volume issue occurs during the test, then it is a hardware fault of the TV. If it doesn’t occur during this test, you can try all the solutions given below.

A hardware issue can only be fixed by expert technicians available at the Samsung support center. However, other issues can be fixed by the following solutions:

2. Adjust the Sound mode

There are a few sound settings you can try playing with to see if you can increase the sound on your Samsung TV.

  • Change the sound mode of the TV to “Amplify.” This can be changed from the Sound Settings on the TV.
  • Set your Sound Settings to either Main or Stereo. You can test both of them to see whichever works better.
  • You can also adjust the Speaker Settings on your Samsung  TV. Go to Menu>Sound>Additional Settings>Speakers Settings>Set auto volume to Normal.
  • Disable the function called “Simulated Effect.” You can find it in the Sound Settings as well.

Hope some of these setting variations have helped you. If not, we have a few more tips for you to try out.

3. Add external devices

If you feel like the volume is not as high as you like, then you can add an external device to your TV setup. You can add external speakers or a soundbar! These devices are designed to deliver high-quality audio.

If there are no more low audio issues, then the issue was caused by your external device that was originally connected.

4. Check your cable box sound

If you happened to use a cable box, make sure to turn on its sound to the maximum first. That will almost certainly solve the problem with the TV’s overall volume being too low.

5. Update your TV

Go to the settings section and select the “Support” option. Click on the “Software update” option and update your TV. Similarly, you should also update your external devices (Chromecast, Apple TV, laptops, etc.)

6. Check HDMI and other cables

Test your HDMI cable by replacing it with a new one or by simply disconnecting and reconnecting them one by one.

Another way is to run the cable test through the TV. Some models will allow you to do that. Go to Settings>Support>Self Diagnosis>Signal Information>HDMI Cable Test>Start Test.

If the sound quality improves, it means that your cable was faulty. Similarly, check other connections in your setup and replace older wires with new ones. You should also tighten all loose connections to see if that improves the sound.

7. Request service

If none of the above methods have worked for you, you can always contact Samsung customer support directly or talk to any other qualified individual.

We have another great article that talks about sound problems on Samsung TV, read it as well, maybe there will be some other solutions that will work for you.

Related Post: Solved: Samsung TV Volume Not Working(14 Fixes)


Sound is an important aspect of the overall viewing experience. You should not compromise on the sound and try out all of the solutions detailed in this article. If your TV fails the sound test, then you should get it checked out by an official Samsung support center.