Samsung designed their TVs’ volume settings with the varied needs of users like you in mind. You can increase or decrease the volume whenever necessary. So, if your Samsung TV’s volume is not working, you should fix it to avoid bad experiences. We can give you the tips you need to fix the issue quickly.
How to fix the volume on Samsung Smart TV? Unplug your TV from the wall, wait for 1 minute, plug it back in. Disable the Autorun SmartHub feature. Go to Settings>General>Smart Features>Autorun SmartHub>Disable. If you don’t have this option, reset the SmartHub.Go to Settings>Support>Self Diagnosis>Reset SmartHub.Go to the Language/Location Settings and make sure you choose the USA for its region.
So, you shouldn’t worry if you try to change the volume of your Samsung TV and discover that it’s not working. Read on for the potential causes of the problem and practical ways to fix it. Check out the list of the Best Streaming Devices on Amazon now!
Why is the Samsung TV Volume Not Working?
- If your Samsung TV volume is not working, it could be that your sound settings are faulty. Software errors or lack of adequate space in the memory can also interfere with the ability of the TV’s sound components to function well.
- Your remote can also cause the problem. Generic remotes like Xfinity, DirectTV, or cable remote can often don’t work well. They can also interfere with signals from your Samsung remotes.
- Your Samsung TV volume can also refuse to work if your TV’s “Mute” function is activated. If this is the case, you’ll have no sound no matter what you try to do with your volume settings. You can have the same experience if you have incorrect settings or use a headset or any other physical device on your TV.
Of course, a few reasons why your Samsung TV volume couldn’t be working are not clear. However, you can fix almost all of them without difficulty.
How to Fix the Volume on Samsung Smart TV?
If you want to fix the volume on your Samsung smart TV, you should start with the simplest solutions. Here are the steps that you should follow from the start to the end:
1. Check the Mute Status
If you have a picture on your TV and no sound as you try to increase the volume, you should start by checking the “Mute” status. To unmute the TV, grab your remote and press the “Mute” button.
2. Inspect the Current Input Setting
Follow these steps to troubleshoot and fix this settings issue:
- Hit “Source” on your supplied remote control.
- Cycle through the inputs you can see.
- Ensure the TV source is set to a component that you’ve set up.
3. Check for Physical Connections
Check for physical connections like headsets, gaming consoles, cable TV boxes, and satellite receivers. Ensure they are all plugged in securely to the right ports.
Please note that no-sound characterizes the first three steps. So, if you are trying to increase the volume without success but can hear some sound from the TV, you should skip them.
4. Disable the Autorun SmartHub Feature
Some of the functions that were meant to make the TV smart often have an opposite effect in my experience. Let’s try to disable one of the Samsung TV’s features and see if it does the trick. Go to Settings>General>Smart Features>Autorun SmartHub>Disable.
5. Adjust the TV Settings
Sometimes you will experience sound problems with your Samsung TV because your sound settings are not set up correctly. To eliminate this, go to the Menu>Select Sound>Additional Settings/Speaker Settings>Auto Volume>Normal. Do this and see if it fixes your issue. If not, read on.
6. Reset the Smart Hub
Whether there is sound or not, you can fix the lack of volume issue by resetting the TV’s Smart Hub. This hub refers to a customizable app store for your Samsung TV. So, if you reset it, you return the settings to their factory defaults.
Here are the steps you should follow to reset your Samsung TV’s Smart Hub:
- On your remote, click on Settings (Press the Menu button if you don’t have the Settings button).
- Go to Support.
- Proceed to Self-Diagnosis.
- Find Reset Smart Hub and then click on it.
- Enter your TV’s PIN when prompted. It should be “0000” unless you changed it.
If software bugs and faulty app settings are responsible for the volume issue, this step should fix it. However, you should proceed to the next one to prevent the volume issue from reoccurring after a short while.
7. Check your Language/Location Settings
It is possible that when you first got your new TV you were so excited to start using it that you rushed through all the setup process and missed some of the important settings. Go to the Language/Location Settings and make sure you choose the USA for its region.
8. Check your HDMI cables
There are 2 ways in which you can check that your cables are in working condition. The first of them is to manually inspect the cables and see if they are damaged or loose. In this case, you need to replace them to get rid of the sound issue.
The second way is to run the cable test through the TV. Some models will allow you to do that. Go to Settings>Support>Self Diagnosis>Signal Information>HDMI Cable Test>Start Test.
9. Delete the Apps You Aren’t Currently Using
To delete your apps and fix the volume issue permanently, you should:
- Go to your home screen’s bottom left-hand side and select the Apps menu.
- Navigate to the Settings on the top right-hand side (a gear icon represents it).
- Go through the apps you can see and delete those that you don’t use one by one.
Please note that Samsung won’t let you delete certain apps such as Hulu, Prime Video, Netflix, and VUDU. There’s no harm with that. You still be able to free up the memory by deleting the rest.
10. Check for Software updates
This is always a good thing to do to make sure your TV runs smoothly. Navigate to Settings > Support > Software Update. Make sure to update the software on your external devices as well.
11. Only Use a Single Samsung TV Remote
If you’re using a generic remote, replace it with an original Samsung remote. If it’s still not responsive, try using other original Samsung remotes. Once you find one that’s functional, stick to it. Get rid of all the remaining ones.
While we are on the topic of remote controls, try doing the following things as well:
- Replace the batteries in your remote
- Press all the buttons on your remote one by one a few times to make sure one of them did not get stuck
- Remove the batteries from the remote, hold the power button for 10 seconds
- Hold the “Down” arrow and “Pause” buttons simultaneously until a message displays “Remote Learned”
12. Power Cycle Your Samsung TV
To power cycle your Samsung TV, you should:
- Unplug the TV from the wall.
- Wait for at least 30 seconds.
- Long press the TV’s power button for at least 10 seconds to drain any residual power in the device and allow it to soft reset.
- Plug back in your TV set.
- Test the volume.
13. Run the Built-In Audio Diagnostics Test
The exact steps depend on your Samsung TV model. In some cases, you’ll need to follow the steps below:
- Press Menu on your supplied remote.
- Select the Support menu.
- Select Self Diagnosis.
- Choose Sound Test.
- If you hear a sound, the volume problem is not in the TV’s components. If you don’t hear a sound, you can tell that the sound circuity or the built-in speakers are damaged.
14. Factory Reset Your Samsung TV
If the hardware components are in the right working condition, you can factory reset the TV as a last resort. The television will hard reset to its original factory settings. So, you’ll lose all your TVs information and settings.
The exact steps depend on the year your TV was made. So, you should consult your owner’s manual for detailed, easy-to-follow procedures to hard reset the TV.
For recent 2019-to-date models, you should press the Home button on your remote. After that, go to Settings > General > Reset. When prompted, enter your security PIN (as we said before, it’s “0000” if you have never changed it). Check out the list of the Best Streaming Devices on Amazon now!
Related Post: Samsung TV: Easy Volume Control With/Without Remote
If your Samsung TV volume is not working, don’t panic. You can see this is a common issue that you can fix in the comfort of your home. In rare cases, you might need to factory reset your TV or call Samsung Support for help. So, you can follow the steps we’ve outlined in this article to save your hard-earned dollars and time.
Hi there, technology lovers! My name is James, I am an admin and a frequent writer for this blog. I am a techno-geek, so this blog is the place where I want to share all my knowledge with you to make your life a little bit easier in terms of dealing with technology.