7 Things To Do When Samsung TV Voice Guide Won’t Turn Off

The Samsung TV voice guide has proved to be incredibly helpful at times. However, when we just want to snuggle in bed with a good movie, it can prove to be quite annoying.

To turn off your Voice Guide, navigate to Home > Settings > General > Accessibility > Voice Guide Settings > Voice Guide. If that doesn’t work, turn off any other voice assistant apps, soft reset your TV and restore your TV voice setting to factory settings.

If you have been having trouble turning off the voice guide on your Samsung TV, there’s nothing to worry about. We’ll guide you through the whole process of turning it off. Check out the best streaming sticks on Amazon that won’t let you down!

Why it Happens

This feature on the Samsung TV was created for the visually impaired. However, it can prove to be disruptive if you are regularly scrolling through your TV and looking for something to watch. Common reasons as to why you can’t seem to turn it off are as follows:

  • It is enabled in your TV’s settings.
  • You accidentally used the remote menu or volume button shortcut.
  • Your settings need to be reset to the default options.
  • You may have installed a voice assistant application.
  • The Samsung TV needs to be restarted.

How To Fix It

If you have no idea what to do and the voice guide has been bugging you, here are some easy ways you can try to get it to turn off.

1. Change your Settings

The most common answer is right in your Samsung TV’s settings. You may have accidentally enabled it, so this is where you can turn it off.

To do so, first, navigate to “Home,” where you will find the “Settings” option, select “General” and then “Accessibility.”  You will find an option labeled “Voice Guide Settings” on this page, which will help you find “Voice Guide.” All you need to do now is turn this option off, and the voice guide will turn off quickly.

For Samsung TVs from 2014 to 2018, you will find it in a different way. Select the Menu button from your remote and select “System/ Settings.” Click on “Accessibility” and scroll until you get to the “Voice Guide option.” Select it with the “OK” button on your remote to turn it off. The “Voice Guide” option will now say “off ” to the left of it.

If you have an even older Samsung TV, from around 2008 to 2013, you will have to go to the “Menu” and then “Sound or Sound Mode.” You will then find an option labeled “Broadcast option and select Audio Language.” It will probably say “English AD (Audio Description) there. You need to change this to “English,” and the voice guide will turn off. Some TVs also have a shortcut to do this. Press and hold the menu button, and it will automatically turn it on or off.

2. Use the Remote Volume Button Shortcut

A lot of times, we end up accidentally enabling the Samsung TV voice guide through the remote’s volume button. You have to press and hold the volume button, and it will take you to the voice guide option.

All you have to do next is press the center or select button to turn it off.

3. Voice command

If your Samsung TV has the voice command feature, you can also turn off the voice guide with it. Just press and hold the microphone button.

Then, say, “Turn voice guide off.” Your Samsung TV will automatically do the rest.

Samsung TV Voice Guide Still Won’t Turn Off

At times, even if you tried every method above, your Samsung TV will still be talking. Although it can be frustrating, there is still a method to fix the problem. Try out the methods below:

4. Turn off Voice Assistant Applications

At times, your Samsung TV may not be using the voice guide option at all. The talking might be coming from another voice assistant application installed onto the TV.

Go through all the apps on your TV and look for voice assistant applications even if you didn’t download them for this purpose. The best option to solve this is to delete it if you don’t need it.

If you do need them, you will need to go through the app’s settings to turn them off.

5. Soft Reset

Some TVs may need to be restarted when changes in settings don’t seem to take effect. In these cases, a soft reset is a great option.

Unplug your TV from the wall outlet and press and hold the power button for 10 seconds to perform this. After this, plug it in and start it once again.

6. Restore all your TV’s Settings

It is possible that you played around with the settings too much, which is why this problem came up. You probably need to factory reset your settings that will revert all of your settings, except network settings, back to the original.

To do this, open your Settings and select “General.” There you will find “Reset” and will be prompted to enter your pin. If you have not set one up yourself, try 0000, which is the default. Select “OK” and give your TV a few minutes to revert to its original settings.

This will fix any issues regarding the Samsung TV voice guide.

7. Check your User Manual

If you have tried all of the methods above and the voice guide still won’t turn off, the answer may be in your user manual. At times, some Samsung TVs have specific techniques to enable or disable certain features, including the voice guide feature.

Refer to your manual where there could be a particular method to turn it off. Follow those steps, and it will indeed work again. Check out the best streaming sticks on Amazon that won’t let you down!


Regardless of how troublesome the Samsung TV’s voice guide can be, there is always a way to turn it off. Just follow the steps mentioned above, and you will definitely find a solution to the problem.

Next time it causes any trouble, you won’t have to give up on movie night.