All of us hate the error messages that disturb us while we’re binge-watching our favorite shows on Hulu. Perhaps more annoying than these messages are problems that occur without any warning or error.
How to fix Hulu keeps logging me out issue? Clear the cache and cookies on Hulu. To do this, press the ‘Home’ button on your remote>go to Settings and select Apps>System Apps>Hulu App>Clear Cache. You can also restart/update/reinstall the Hulu app, log out from social media accounts, remove linked devices from your Hulu account.
One such problem is when Hulu keeps logging us out from our device. This problem is commonly seen by users using all sorts of devices, including Roku, smart TVs, Chrome, Apple TV, and PlayStation.
Detailed steps on how you can check and fix each case are also discussed in this article. Check out the list of the best streaming devices on Amazon now!
Why Does My Hulu Keep Logging Me Out?
Cache clash: The cache in your device stores data from apps or webpages to make loading times quicker.
Whenever you log into Hulu, the new page’s contents may clash with the cached version of the website. This conflict can cause Hulu to crash or log out.
Internet issue: Streaming on Hulu requires a stable internet connection. A 3 Mbps connection is recommended for watching videos on Hulu, while an 8 Mbps connection is required for Live TV.
Having a slow or unstable internet connection can cause your stream to buffer and lag. It can also cause your device to log out.
When you’re streaming on Hulu, Hulu’s servers constantly check your credentials.
An unstable internet connection can cause a temporary loss of contact with the servers, causing Hulu to log you out of your device.
Social media accounts: You might or might not know that your social media account, such as Facebook, is often linked to your Hulu account.
Being logged in to Facebook, Instagram, or YouTube on a device means your Hulu account is also linked to that device.
Logging in to a different Hulu account than the one linked to your social media accounts can cause problems and has been seen to cause Hulu to keep logging you out.
Corrupted app: The problem may not lie in how you are running the app. Instead, app files getting corrupted or the app being an outdated version may cause Hulu to log you out repeatedly.
Why Does Hulu Keep Logging Me Out On Samsung TV?
On a smart TV such as Samsung, another common reason that can cause Hulu to keep logging you out has too many devices on your Hulu account.
Many of us tend to forget we are logged in to old devices, making the list of devices connected to our Hulu account quite long.
Resetting your TV to factory settings can help.
Sometimes an error while setting up the Hulu app can also cause it to count your TV twice, and this can cause Hulu to continuously log you out as you can reach or go your device limit.
You can find more information on this issue here.
Why Does Hulu On Roku Keep Logging Me Out?
Roku devices can face difficulties streaming on Hulu for two major reasons.
The first being the Roku firmware being outdated. And the second possible problem is a bug in the Hulu app.
Both of these problems could cause problems for the Hulu app while it tries to connect to the Hulu servers, leading to you being logged out repeatedly.
Hulu Keeps Logging Me Out. How To Fix It?
1. Check your internet connection
The very first thing you should check for is the stability and speed of your internet connection.
A wired connection has a much higher quality compared to a wireless connection.
This option is not available for tablets and mobile phones, but should be preferred in electronics such as PCs and TVs.
- Restart your modem/router: This is helpful for clean booting and resolving minor network issues.
- Move your Router Closer to Your TV: Ensure your device is within the same room as the router. You may allow not more than a single wall behind it.
- Use Ethernet Connection: Plug in the Ethernet cable if your Wi-Fi can’t deliver the desired internet speed.
2. Reset your router
You should try resetting your router.
A small bug or change in settings may cause your router to slow down significantly.
Please turn off your router, switch it on again after a couple of minutes, and check whether there is a marked performance.
3. Close any background processes
No matter what device you are using, running apps or downloads in the background can cause your internet bandwidth to be divided.
This division can cause Hulu to have slower speeds for connecting to their servers.
It is therefore advised to close any such process while streaming on Hulu.
4. Clear cache and cookies
Clearing the cookies and cache on your device or browser can help remove any problems caused by the cache data conflicting with the website or stream.
To clear cache on your Roku device:
- Go to the home of your Roku.
- Now press the ‘Home’ button five times, the ‘Rewind’ button twice, and the ‘Fast Forward’ button once. The process of clearing the cache should begin on your Roku.
- Leave the device for 20-30 seconds until the process is complete, and then open Hulu again.
To clear the cache on a Samsung TV:
- Press the ‘Home’ button on your smart TV remote.
- Go to ‘Settings’ and select ‘Apps.’
- Go to ‘System Apps’ and select the Hulu app.
- Select ‘Clear Cache and tap OK to confirm.
To clear the cache on Amazon Firestick:
- Navigate to Fire TV ‘Settings’.
- Go to Apps/Applications.
- Select Manage Installed Applications.
- Find the Hulu app.
- Select ‘Clear Cache’ and ‘Clear Data’
5. Cold Boot Your TV
A cold boot shuts down the TV and reboots it. Just turning off the TV puts it on standby; therefore, this method is effective in clearing the TV’s cache. Apply the steps below to cold boot your Samsung TV.
- Hold the power button down for a couple of seconds.
- Do not let the power button go. The TV will power off.
- It will power on again in about 5-10 seconds. During all this time, you must not stop pressing the power button on your remote.
6. Power Cycle Your Device
You can restart your devices to remove the faulty files that cause the issue.
If this doesn’t work, you can power cycle the device by doing this:
- Unplug your device from the wall outlet
- Wait for about three minutes before plugging back the power cable into the outlet
- Boot your device
7. Delete old devices
To fix the issue of excess devices being logged in to your Hulu account, follow these steps:
- Open the Hulu app or website.
- Click on the option ‘Your Account’ and then select ‘Manage Devices.’
- Check the list and remove all devices.
- Restart the app or refresh the website and log in to Hulu again.
8. Log out from social media
Logging out from all social media apps on your device or browser can help solve the problem if it is being caused by clashing Hulu accounts.
Log out from each of your social media accounts until the issue is resolved.
9. Update firmware
When using the Hulu app on Roku, it is important to update the firmware of your device.
To install any available updates on your Roku, follow the following steps:
- Press the home button on your Roku remote and use the arrows keys to select “Settings.”
- Scroll down and select ‘System.’
- Select “System Update” and then “Check Now’.
- If there are firmware updates available to download, you will get the option “Install Updates.” Select it to install any updates available.
10. Software Update
Keep your Smart TV and other devices you stream Hulu on up to date by regularly performing the below-mentioned software update steps.
- Go to the “support” option from the settings menu on your Samsung smart TV.
- Click on the “software update” option.
- If you click on “update now,” the TV will start to update itself. It will not do anything if there isn’t any update available.
11. Reinstall the app
If you are streaming Hulu to a device such as Roku or a Samsung Smart TV, you can try reinstalling the app after removing the app and its data.
To remove Hulu on a Roku device:
- Press the Roku remote home button and go to “Settings.”
- Select “Streaming Channels.”
- Select “Hulu application,” and from the options that come up, select “Remove Channel.”
- Now press the Roku remote home button once and select “Settings.”
- Scroll down to select “System.”
- Select “Power,” and from the list of options, select “System restart.”
- Open the Hulu website on a web browser and sign in.
- Open your Hulu account’s settings and look for “Manage Devices.”
- Log out of all devices using the options available in “Manage Devices.”
- Reinstall the Hulu channel and log in to see if the logout issue is resolved.
Hulu is an amazing entertainment platform, but has its share of problems as well.
Many users have faced having to log in repeatedly as Hulu logs them out for no apparent reason.
We have gone through the reasons why this can happen and how you can solve each problem.
Hi there, technology lovers! My name is James, I am an admin and a frequent writer for this blog. I am a techno-geek, so this blog is the place where I want to share all my knowledge with you to make your life a little bit easier in terms of dealing with technology.