Hulu has been a standout streaming platform for the past few years, and many users have their accounts saved on the platform. No one wants to end up getting locked out of their account as all of their watching activity and streaming data would be lost.
What to do if Hulu won’t send you a password reset email? Wait for at least 15 minutes, then check your spam folder. Try requesting a password reset in incognito mode. Request an email from a different device. Clear cache and cookies for your browser and the website page. Close your browser and reopen it, try using a different browser.
Therefore, this article has been designed to answer all your queries on Hulu password resetting errors. Check out the list of the Best Streaming Devices on Amazon now!
Why Is My Hulu Password Reset Email Not Sending?
Many users get worried when their “password reset” email does not arrive in their inbox. It is a very worrying moment; however, there are a number of causes for this. Once you find out about the causes, you can read the next section for possible solutions to this problem.
You Didn’t Wait Long Enough
There is a designated waiting time for this email to arrive in your account. Hulu states that it can take up to 15 minutes to get your email. Therefore, you should not worry about the email not arriving in your inbox before the first fifteen minutes are up.
If the email does not show up after the first fifteen minutes, then there must be another cause for this problem.
Check Other Mail Folders
You should also check other folders of your email. Usually, the email did arrive but in your junk/spam folder. Your email client automatically directs emails to the spam folder if they are marked suspicious.
Sadly, you cannot do anything about this, and you’d have to check all folders. Therefore, thoroughly check these folders before thinking about any other causes of this problem.
Hulu Email Got Blocked
Sometimes your email client might block the emails entirely. However, this is very rare and is only seen in company emails and servers. A company might have security settings that block such emails. You can contact your company’s IT department to rectify this mistake.
Wrong Login Details
Inputting a wrong email could also be another possibility for you not receiving the recovery email. If you have forgotten your email, then you have to put in some more effort and go for the “account recovery” option. The details for this solution are given in the next section.
Sometimes internal errors, server errors, or denial of service (DOS) errors might clog up the chain of communication. This means that your password resetting act was not completed.
This way, the email would never be dispatched from Hulu to your email. In such cases, you would have to open a new browser, refresh cookies, or just wait for a few hours.
There can be other causes to this issue. However, we have covered all the main ones in this section.
What to Do When Hulu Password Reset Email Isn’t Sending?
You should not panic when you are locked out of your account, as there are a couple of ways to get it back. Follow the solutions in this section to get your coveted account back.
We know that nobody likes waiting in the 21st century. But in this case, it is a must. Wait for more than 15 minutes before attempting any other troubleshooting tips we list here. Hulu says this is the period of time that the email can take to be sent to you.
2. Check your Spam Folder
Check all the folders on your email. This includes junk/spam folders. It is possible that your Hulu password reset email landed there.
3. Use Incognito Mode
Sometimes the emails, not just the ones from Hulu, just fail to reach us for some weird reason. Let’s try to open your email in Incognito mode and see if you will receive it. First, log into your mail in Incognito mode, then request a resend of your Hulu password.
4. Check the Hulu Page
See if the Hulu page has confirmed that a link has been sent. Often, server errors interrupt the process, and the email does not end up being sent.
Tip: You can close your browser and then reopen it again to fix the issue. Try using an alternative browser if the one you are using isn’t working.
5. Delete Cookies
There is another option you can try if you are trying to use your Hulu from your PC or laptop. It is highly effective, so we recommend you try it first.
- Open your Hulu page in the Chrome browser.
- Click on the lock symbol beside the URL(upper left corner)
- Choose cookies, delete all cookies for the site.
This can help to fix the issue with the email not going through. You can also delete cache and cookies on your browser.
- Click the menu (3 dots) icon at the top right corner of the window, then select Options.
- Select Privacy & Security, scroll to Cookies and Site Data, click Clear Data.
- Tick both Cookies and Site Data and Cached Web Content, and then click Clear.
- Click Safari on the upper left-hand side of your screen.
- Click Preferences.
- In the window that appears, click the Privacy tab.
- Click the button Remove All Website Data.
- Click Remove Now.
Tip: It is always a good idea to restart your computer after you have deleted the cookies. Then try requesting an email again.
6. Double Check Your Email Address
You need to make sure that the email you have entered in the “forget password” tool is the correct one. If you cannot remember this fact, then you can opt for the “account recovery tool.” This would be an option on the “forget password” page.
You would be able to recover your email address by inputting your payment information into the secure Hulu page. Once you do that, you’d get an email at the address registered with Hulu. You’d have to reset your password from that link. It is a long process; however, it needs to be done if you do not remember your email and password.
If you pay for Hulu through a third-party service, such as Disney+, then you would have to go to their sites to change the password. Their methods of password changes would be similar to the ones we have discussed in the section above.
We have an article that will walk you through each step to recover your email address here:
7. Use A Different Device
This is another quite effective solution we recommend you try if you still can’t get that Hulu email. Try to send a security code request from your iPad, smartphone, PC, or any other device you have available. This might help to solve the problem with the password reset email.
Tip: You can also restart your device before requesting a new password. It’s a good idea to clear your device’s cache and cookies as well.
8. Talk to your Company
Contact your company’s IT department if you are using your work/school email. These organizations tend to block such emails. Contacting them may confirm if the email did show up or not.
These steps are necessary as they can lead you to the correct email link most of the time. If they do not end up leading you to the email, then you must perform the account recovery action explained in this section. Check out the list of the Best Streaming Devices on Amazon now!
As established earlier, a Hulu account is very sacred for everyone. It contains your watchlist, viewing history, and a wish list. All of these are essential to the entertainment needs of people. Therefore, you must do everything in your power to restore your account if you lose its password. This article details all of the solutions you can apply to solve this issue.
Hi there, technology lovers! My name is James, I am an admin and a frequent writer for this blog. I am a techno-geek, so this blog is the place where I want to share all my knowledge with you to make your life a little bit easier in terms of dealing with technology.