Samsung smart TV allows you to install the official Netflix app directly without using any additional hardware. Unfortunately, there are times when Netflix can refuse to stream content on your Samsung television. If you want to fix Netflix on the smart TV with ease, you should know why the streaming service doesn’t work.
How do I fix Netflix on my Samsung Smart TV? Unplug the TV for 30 seconds, sign out of your Netflix account, and uninstall the Netflix app to fix this issue. You can also disable Samsung Instant-On and reset the Smart Hub.
We see that the dedicated Netflix app and the TV don’t always play along. We need to explore why this happens and how you can fix it quickly. Let’s dive into these essential details. Check out the list of the Best Streaming Devices on Amazon now!
How Do I Fix Netflix on My Samsung Smart TV?
1. Unplug your Samsung TV
This is the old turn-it-off, turn-it-back-on method that many experts still use to fix software bugs.
If your smart TV freezes whenever you attempt to launch Netflix, you may have a more substantial reason to try this. Before that, ensure your internet is stable, and you are using the right streaming plan.
If you are streaming in Standard Definition, your internet speed should be 3 Mbps. For High Definition Streaming, you require not less than 5 Mbps. Ultra-High Definition requires at least 25 Mbps.
If speed and streaming plans are not the underlying issues, you can soft reset your Smart TV by following these steps:
- Unplug the TV and wait for at least 30 seconds
- Hold the power button for at least 5 seconds
- Turn the TV on
- Allow everything to reset fully
- Try launching the Netflix app
2. Sign Out of the Netflix App
Logging out of your Netflix app can also help you refresh the app’s memory and solve many other technical errors. To do this, you should:
- Log into your Netflix account and then go to the app’s home screen
- Find the Menu on the left side of the screen
- Choose Settings
- Select Log Out
- Select Yes to confirm your choice
- Wait for about 30 seconds, and then try signing back to continue streaming your content
If you want to deactivate your Netflix account or end your session, you can use the same Menu.
3. Uninstall the Netflix App
The first two options work in most cases. If they don’t work for you, you can try uninstalling the app. This is not the best option for Samsung TVs, but it can help if you follow the right steps. To do everything right, here are the steps you need to follow:
- Press Home on the remote
- Go to the Apps tab
- Select the Settings cog
- Identify Netflix from your list of apps
- Click on it and select Delete
- Return to the Smart Hub
- Use the magnifying glass to look for the hub
- Select Netflix and reinstall it
4. Disable Samsung Instant On
The Instant-On helps Samsung TVs turn on much faster. However, it can cause issues with Netflix and some other apps. So, you can disable it by doing this:
- Go to Settings
- Click on General
- Look for the option for disabling this feature
- Turn it off
5. Reset the Smart Hub
The smart hub contains all your apps, so you should reset it if you are ready to reinstall all the essential apps. To do this, follow these steps:
- Ensure you’ve exited the Smart Hub
- Press the Menu button on the remote
- Look for Smart Hub
- Once you find it, choose Smart Hub Reset
- Confirm you want to delete the Smart Hub when prompted
- Enter your PIN (The default PIN is 0000. Contact Samsung if that fails)
- Once you are done, go back to the Smart Hub and reinstall the Netflix app.
Why can’t I uninstall Netflix on Samsung Smart TV?
- You should be able to uninstall Netflix on Samsung TV by following the steps we’ve seen in step 3 above. If that isn’t possible, you could be using outdated apps. Remember, Samsung TVs manufactured in 2011 and earlier are not compatible with the app. The TVs’ software is outdated, and various bugs can easily affect its normal operations.
- You may also find it difficult to uninstall Netflix if the app is corrupted. Viruses might infect the app and make it unresponsive.
- If you can’t uninstall Netflix on Samsung smart TV, soft reset it using the turn-it-off, turn-it-back-on method. If that fails, reset the Smart Hub. The last option, which can’t fail, is to hard-reset the TV. If you have any difficulties hard resetting the TV, ask Samsung to do it on your behalf remotely.
How Do I Fix Netflix Buffering on My Samsung Smart TV?
Netflix buffering on your Samsung TV can occur when your internet speed is too slow. In this case, the video gets interrupted and begins to play when there is enough data. Here is how to can fix this issue:
- Reduce video quality: Higher quality videos are larger than smaller ones. Netflix offers you the option to reduce the resolution if you are a victim of buffering. If 1080p isn’t delivering quality content, you can drop to 720p.
- Speed up the internet: Internet service providers offer a wide variety of speeds that reflect the different price points. If you go for high speed, you might still experience buffering in many people are using the service at the same time. In this case, you may need to consider upgrading to a much higher internet speed.
- Unplugging your router and modem: Other ways to increase the speed are unplugging your router and modem and then counting one to ten, setting your wireless routers to use the 5GHZ band, running a virus/malware scan, and changing your DNS Server.
- Close other programs, applications, and devices: Even if you have minimized some applications or they are idle, they’ll still consume your data. The same may apply if you have other idle devices connected to your WIFI. Close them for the Netflix app to have the system resources required to deliver better quality content. Check out the list of the Best Streaming Devices on Amazon now!
We’ve presented the top techniques you need to fix Netflix on your Smart Samsung TV. The best one depends on your present circumstances. If the unplugging and plugging back method solves the issue, it’s the best. If the dreaded hard reset saves you time and money, it’s the ideal option in that situation.
So, master all the techniques we’ve shared here, and you’ll never get stressed if your Netflix refuses to stream content on your Samsung smart TV. You’ll fix the issue fast or decide with ease whether to replace the TV or hire an expert to service it.