Netflix Download Problems: How To Easily Fix Them?

Netflix has established itself as arguably the most popular subscription-based streaming service across the globe, but it has its glitches sometimes.

How to fix Netflix offline download issues? Check your internet connection, delete previously downloaded titles, restart your device, clear the Netflix app data, update or reinstall your Netflix application.

This feature lets its users save their favorite titles to their devices and watch them later without a spontaneous internet connection.

Nevertheless, slight complications and limitations of knowledge have left the Netflix community facing various problems when utilizing this handy feature.

This article unpacks Netflix offline download problems and offers viable solutions. Check out the list of the Best Streaming Devices on Amazon now!

What Causes Netflix Offline Download Problems? 

Over the years, several factors have been observed affecting user experience with Netflix’s offline download feature.

Let us go through the most commonly reoccurring ones, step-by-step:

Using an incompatible device: While the Netflix app itself is an international star, its download option still does not support every type of operating system or device.

For users to avail of the download option, they must have either one of the following:

– Windows PC or tablet that runs Windows 10 Version 1607 (Anniversary Update) or higher.

– An iPhone, iPad, or iPod running the iOS 9 or higher.

– Android tablet or phone with Android 4.4.2 (KitKat) or higher.

Updates: If the specifications of your device match the details above, check if you are using an older version of Netflix.

You can do this by looking for an update on Google Play Store, App Store, or Microsoft store, depending on the device you are using.

Not available for download: It is essential to know that not all titles available to you for streaming on Netflix can be downloaded and watched offline.

If the download button is unavailable on a certain movie or TV show, you should understand that Netflix only has the streaming rights to that particular title.

Unfortunately, in such instances, you cannot download that title.

Download limit: There is a limit to all the movies and shows you can enjoy offline.

Netflix has set a cap on its offline download limit. Netflix generously offers as many as 100 titles to download on a single device, depending on your subscription plan.

Check if you have reached the maximum limit of your subscription plan.

Device storage: You might have reached your device’s storage capacity limit.

Connectivity issues: The problem may arise due to connectivity issues rather than application bugs.

Netflix recommends having a minimum download speed of 0.5Mbps.

The issue may lie with either your internet connection or your device’s network settings.

How To Fix Netflix Offline Download Problems?

Here are the most common fixes to Netflix offline download problems.

Delete previously downloaded titles: If you have used up the Netflix download capacity, you will have to delete a few old titles.

Once you have freed up some space, continue downloading the new title.

Check your internet connection: Often, the problem may arise due to connectivity issues rather than application bugs.

Restart your Wi-Fi router and reconnect your wireless connection.

Netflix recommends having a minimum download speed of 0.5Mbps.

You can check your internet connection speed on (a speed test app from Netflix).

Restart your device: One of the most effective remedies to offline download problems is a quick power cycle of the device you use Netflix on.

If the previous solution could not help you, we suggest restarting your device. Once rebooted, open Netflix and try downloading an available title.

Clear the Netflix app data: This solution caters to the problem of corrupted or outdated data.

Clearing app data would reset the application and delete all previously downloaded titles.

To clear your Netflix app data on the phone, follow the steps below:

  1. Go to settings. Select the Apps, Application Manager, or Manage Applications tab.
  2. Scroll until you find Netflix.
  3. Select Storage
  4. Select clear data or clear storage.
  5. Sign in to your Netflix app using your account and try downloading again.

Update or Reinstall your Netflix application: If you find an update available on your device’s dedicated application store, update the Netflix app and try downloading again.

If you have exhausted all these fixes discussed till now, we suggest you delete and reinstall the Netflix application.

Why Is Netflix Not Downloading On My Phone?

The reasons behind users not being able to download the Netflix app on their mobile phones differ between Android and iOS users.


  • The Netflix app will not be visible for download on Android mobile phones unless your device is Google Play Protect certified. You can view your certification status under Play Protect certification in the About tap on Google Play Store.
  • The second potential reason would be the Parental Controls settings of your Google Play Store. If Parental Controls are switched on, Google Play Store will hide the Netflix app from you.
  • The last possible diagnosis of this problem on Android phones would cause incompatibility of device or Android Version. We have already discussed which Android versions are compatible with the Netflix app in the first question.


If you cannot download Netflix on an iPhone or iPad, you should be aware of the two potential reasons.

  • Firstly, Netflix is only available on versions of iOS 13.0 or later. You will not be able to install Netflix on Apple products running an iOS version older than iOS 13.0. If you run an older version of iOS, you will not update the app without upgrading to a newer iOS.
  • Secondly, the Screen Time restrictions on your Apple device might be hindering your App Store installations. You will have to configure your screen time settings to be able to install Netflix.

Why Does My Netflix Download Say Waiting For Connectivity? 

Error messages like “Not connected to the internet,” “Waiting for a stable connection,” or “Connection error” usually point to a connectivity issue that blocks your device’s reach to Netflix’s services.

The culprit behind this issue could be your home internet connection.

Your downloads will be interrupted and even aborted if your internet is too slow or unstable. The other potential root cause of this problem could be the device’s network settings.

Why Are My Netflix Downloads Waiting?

Many users find their Netflix downloads stuck at “waiting” or “queuing.”

The first reason behind this problem could be that your Netflix app is not updated to the newest version.

Running an older version of the app can cause problems when using different features of the app.

Corrupted or outdated Netflix app data can also lead to this problem.

Further details on potential factors have been discussed in this article under the first question.

Why Are My Netflix Downloads Mot Downloading?

Not having download space, having an unstable internet connection, and Netflix’s requirements are all factors that contribute to this problem.

These factors have been discussed in greater detail in the questions above.

Why Is My Netflix App Saying No Internet Connection?

The cause of this error message is related to the internet availability on your device.

Check all network requirements and internet speed before attempting to redownload. Check out the list of the Best Streaming Devices on Amazon now!


The problems discussed within this article are common issues for Netflix customers.

It is better to know how to deal with it rather than reaching out to the company and awaiting their response for days.

So, feel free to use this article to enhance your knowledge on the most common issues and make your Netflix experience even more enjoyable.