With a wide array of blockbuster shows in its media library, Hulu is a leading on-demand movie streaming device today that you can watch on your Roku. You might not watch any of these shows if your Roku device isn’t connecting to Hulu.
Why won’t my Roku connect to Hulu? Server and compatibility issues, poor internet connection, system update problems, or software errors could be the main reason your Roku won’t connect to Hulu.
To fix that, go to the Main Menu>Hulu App> Press the Star button>Click Remove Channel>Unplug your Roku stick from the wall outlet, wait for 1 minute, plug it back in>Go to the Roku Channel Store>Select the Hulu app>Reinstall.
To help you out, we designed this guide to give you the reasons your Roku can refuse to connect to Hulu in detail and how to fix it. Want to learn more? Read on. Check out the list of the Best Streaming Devices on Amazon now!
Why Won’t My Roku Connect To Hulu?
Let’s take a look at the possible reasons your Roku won’t connect to Hulu to have a picture of what you should do to fix this issue.
Server issues: Roku and Hulu are susceptible to serve-related errors. When the problem is with Hulu or Roku, there’s nothing you can do from your end, just wait.
Using incompatible devices: There is a wide variety of Roku devices on the current market. However, Hulu no longer supports some of them.
Poor Internet connection: Your Roku depends on the internet to connect to your Hulu. If your current internet speed is below 3 Mbps, it might not support your needs.
System update issues and related errors: Your Roku device’s system and Hulu should have the latest software versions. The companies release the right updates from time to time to mitigate software errors and improve your safety and the overall experience. They can also stop supporting outdated apps at will.
Unexpected system issues can also corrupt your data and interfere with your ability to use the Hulu app properly.
How to Fix Roku Not Connecting To Hulu?
1. Check Roku and Hulu Servers
Before doing anything, you should check the status of your Roku and Hulu servers. Visit their website or contact them and ask for this information.
You can also use third-party sites like Downdetector to gather independent data regarding the servers’ current status. Use the information to establish whether the problem is with the app or your Roku device.
2. Check Roku Device Compatibility
If you’re not sure of your Roku model, go to Settings on your Roku device and proceed to System.
Here is the list of devices that are compatible with Hulu:
- Roku Express and Express+
- Roku Premiere and Premiere+
- Roku TV
- Roku 2 (model 4210)
- Roku 3 and 4
- Roku Streaming Stick (model 3500 or later)
- Roku Ultra
You can visit the Help Center to find the updated list of Roku devices that support the Hulu app.
If you’ve followed these tips and established that you are a victim of compatibility issues, you should purchase the recommended device to replace the old one.
3. Reset Your Internet Connection
Check whether your Internet speed is at least 3 Mbps.
To check and fix internet issues, use a reliable tool like Fast.com. This site is one among many that can accurately measure download and upload speed.
If the result shows your speed is below the minimum requirement, restart your router. This is a great way to establish the connection with your ISP’s servers in no time. There are a few ways to do that:
- Press a button. Simply press the reset button on your router and give it enough time to establish a proper connection.
- Unplugging. Unplug your modem/router from the wall outlet, wait for a few minutes, plug it back in.
Run another speed test. If the issue persists, consider upgrading your subscription or removing interferences and obstructions. If necessary, contact your service provider.
Tip: After you have reset your router it is a good idea to power cycle your TV. Unplug it from the power source, wait for 1 minute, plug it back in. You can combine the power cycling method with other troubleshooting tips listed here for higher efficacy.
4. Unplug your Roku
This is the easiest and most effective way to troubleshoot your Roku, so we suggest you start with it. Simply unplug your Roku stick from the power source for about a minute, and then plug it back in.
5. Restart Roku
If the connection problem persists, you may be a victim of temporary errors that you can fix by restarting the device. Here are the steps you should follow to restart it:
- Go to your Roku device’s home screen and open Settings.
- Click System and choose System Restart.
- Click Restart. Wait for the Roku device to restart and see whether you’ve fixed the issue.
6. Clear Roku’s Temporary Data
The data stored in the cache might have been corrupted. To clear the data, you should:
- Open the Roku device and select Home.
- On your remote, press Home five times and then press the Up button.
- Press the Rewind button twice and then tap the Forward button twice.
7. Update the Roku Device
If the previous step fails, you should try to fix system update issues. Here is how to do this:
- Navigate to Settings on the Roku device.
- Go to System and then proceed to Software Update.
- Click Check Now. If there is an available update, follow the on-screen instructions to install it.
8. Reinstall Your Hulu Application
This app might have been corrupted. To install a new one, you should:
- Go to the main menu and select the Hulu app.
- On your remote, press the Star button.
- Click Remove Channel.
- Power off the Roku device and wait for a few seconds.
- Go to the Roku Channel Store, select the Hulu app, and reinstall it.
9. Hard Reset Your Roku Device
If the issue persists, you can take things up a notch and factory reset your Roku device. Follow the steps below to do so.
- Open Settings.
- Go to System and select Advanced Settings.
- Click on Factory Reset.
- Press “Yes” and wait.
- Follow the on-screen instructions to complete resetting the device.
10. Contact Hulu Customer Service
If the situation remains unchanged, we suggest you reach out to Hulu Customer service to find expert advice on the nature of your problem and the best solution.
How Do I Find My Hulu Account On Roku?
If you want to find your Hulu account on Roku, ensure you have your log-in information on hand. After that, follow the steps below.
- Search for the Hulu app on your Roku device.
- Open the Hulu app and select Log In.
- Choose Log In This Device or Activate on a Computer.
- To activate on a computer, use the link on your screen and log in to your Hulu account. Enter the code on the screen when prompted.
- Use your remote to enter your username and password on the Roku device and then choose Log In.
That’s all. You’ve found your Hulu account on the Roku device. You can choose the profile you want to watch on the Hulu app. Check out the list of the Best Streaming Devices on Amazon now!
Fixing Your Roku That’s Not Connecting to Hulu
We’ve come to the end of our comprehensive guide on why your Roku doesn’t connect to Hulu and how to fix it. If you want to fix your Roku that’s not connecting to Hulu without hiring an expert or making many calls, feel free to follow the tips we’ve covered here.
Hi there, technology lovers! My name is James, I am an admin and a frequent writer for this blog. I am a techno-geek, so this blog is the place where I want to share all my knowledge with you to make your life a little bit easier in terms of dealing with technology.