What To Do When NBC App Has No Sound?(9 Solutions)

NBC app is one of the most popular TV streaming apps, but many users are reporting that they have no sound.

To fix this, make sure your volume isn’t turned off, muted or set too low, and that there are no other Bluetooth headphones connected to your casting device. Restart your casting device, clear the cache, and check all the connected cables. Update the NBC app and reinstall it.

There are several fixes you can try to get your NBC app’s sound working properly again.

Why Is There No Sound on Your NBC App?

There are several reasons why you might not be able to hear the sound from your app.

One possible reason for why there is no sound on your NBC app is because your device’s volume might be turned off, muted or set too low.

Another pretty common reason is that you have a wireless device, like headphones, connected to your TV or anything else that the sound is going to without you realizing.

There might also be an issue with the cables, since they are the ones responsible for transmitting the sound if you are using a wired connection.

What To Do When NBC App Has No Sound?

Now that you know why this issue might have occurred, it is time to move on to the troubleshooting tips.

1. Test Other Videos/Devices

Let’s first find out whether the show you are trying to watch or the device you are streaming it on are problematic.

Try playing an episode or clip from a different show or a program. You can also try streaming it from a different device type.

If the issue with the sound persists, move on to the next step.

2. Check the Volume

To fix this volume issue, first make sure that your device’s volume is turned up.

If you’re using an iPhone or iPad, you can do this by going to Settings, Sounds & Haptics.

For Android devices, you can find the volume control by clicking the three lines in the top left corner of your screen and scrolling down to “Sound.”

The same rules apply to the PC. Check the settings and/or the video player controls to check that the volume isn’t set for too low.

If it is your Smart TV, go to Settings, Sound, and make sure the sound is set to Stereo (or Normal).

Make sure that you didn’t accidentally mute your device, it happens sometimes.

It is very important that you check that you don’t have any connected wireless devices that your sound might be going to, like wireless headphones.

You can do this by going to Settings, Bluetooth devices, and see if there is anything that shows up on the list.

3. Check the Cables

It’s possible that there is an issue with your cables that is preventing you from hearing the sound prom the app.

Check to make sure that they are properly plugged in and that there is no damage to them.

If you are connecting any external devices to your TV through HDMI, follow the steps below to make sure the connection is working properly:

  • Connect the HDMI cable to a different TV port.
  • Use a different HDMI cable.
  • Reverse the ends of the HDMI cable.

Also, try changing the input on your TV.

4. Log In/Out

This is by far the simplest thing you can do. Simply navigate to your app, and log out of it.

Wait for about a minute, and then try logging back in. You can also restart your device before logging back in. Hopefully, that will fix the issue.

5. Update the NBC App

If you’re using an outdated version of the NBC app, we recommend updating it to the latest version.

You can find the latest version of the NBC app in the App Store or Google Play. If there is an update available, you will see the button that lets you update the app.

Once you have updated the app, try launching it and see if you can hear the sound.

6. Reinstall the NBC App

If you’ve tried all of the above and the NBC app is still making no sound, you might need to uninstall and reinstall the app.

First, go to the Settings menu on your TV and find the Apps option. From there, select the NBC app and press the “Uninstall” button.

After you’ve uninstalled the app, restart your device as mentioned in the previous steps.

Once that is done, go to the App Store or Google Play Store and reinstall the NBC app.

7. Clear Cache/Cookies

Next, you may need to clear the cache and cookies on your NBC app and streaming device.

This process will vary depending on your device and web browser, but generally, you will always need to navigate to Settings, and then locate the “Clear cache and Cookies” section.

8. Restart the Casting Device

This is always a good step to take when you’re having any kind of problem with an app or device.

Unplug your TV from the wall, wait for 60 seconds, and then plug it back in. Once it’s turned back on, launch the NBC app and see if it’s working properly.

You can repeat the same steps for any other casting device that you are trying to stream the NBC app from.

Simply turn your device off, wait for about 1 minute, then power it back on.

If the device can be physically unplugged, like a TV or a streaming stick, do that. If not, simply power the device off and then on.

9. Get a Streaming Stick

I mention this solution last because I don’t really like recommending people buying new stuff when what they already have is working.

But since we can’t seem to get the sound out of your smart TV, I highly advise getting a streaming stick like Amazon Fire Stick, Google Chromecast, or Roku.

They are all fairly inexpensive for what you get. Simply download the NBC app in their store, and enjoy a much better viewing experience.


To sum it all up, make sure that your NBC app is up-to-date by checking for updates in your device’s App Store. Check the sound settings, the cables and any connected Bluetooth devices.

If that doesn’t work, clear the cache and cookies, restart your casting device and reinstall the app.

We hope that this article was able to help you resolve any issues you were experiencing with the NBC app on your device.