TV issues can be frustrating, especially when the sound on the TV appears to be working, but there are no visuals.
Here’s how to fix your Toshiba screen going black with sound.
I’d start by unplugging the TV from the wall socket, waiting a few minutes, and then plugging it back in.
Checking that you have chosen the right input and TV settings is also crucial.
If that doesn’t work, then it might be time to contact tech support to help you with the problem.
Issues with your TV can put a serious damper on your plans, and the rest of this article will walk you through how to fix Toshiba black screen with sound.
Why Is Toshiba TV Screen Black but Still Playing Sound?
Unfortunately, the issue of seeing a black screen but still having sound is a common issue among Toshiba TV owners and seems to be a software glitch in many cases.
There are numerous causes for this glitch, but it could be down to a software glitch, lack of power cycling, or a hardware malfunction.
How to Fix It
The fix for the Toshiba TV black screen with sound issue can be pretty straightforward, but you might have to try a bunch of different fixes before you find what’s messing up your TV.
Checking the Basics
Before you go down a rabbit hole of power cycling your TV and digging through the settings, it’s worth going over some of the basics.
Make sure your Toshiba TV is connected to a working outlet and that none of the connections are loose.
Check that the TV isn’t in power saving mode where the screen turns off.
To do so, just press the volume button on your remote to see if it comes back on.
Speaking of the remote, you should ensure that it has fresh batteries and is in range of your television with no obstructions.
It might be worth pressing the power button on the TV console itself to check if the issue lies with the remote.
Lastly, check different channels to see if the issue persists across the board or is only happening with certain channels.
A hard reset, or power cycling, is an effective tool that can essentially refresh your TV.
Unplug the TV from the wall and leave it for a few minutes.
When you plug it back in, wait for it to boot up again and see if the issue has resolved itself.
In these cases, it’s possible that the need for a software update or glitch is causing the TV to malfunction.
Exactly why this occurs is a mystery, but changing some settings on your Toshiba can cause the black screen while playing sound issue.
To rule out a hardware issue, navigate to your quick settings by holding the home button.
Select ‘Display’ and subsequently ‘Picture.’
If you have an auto aspect feature, turn it off and manually adjust the picture size to see if the screen shows up.
Choosing the Right Input
Oftentimes, a simple mispress of a button on the remote can cause the TV to seem like it’s not working.
The most common cause of this is accidentally hitting the input button and changing it to a new input channel.
Cycle through your inputs to see if you’ve accidentally changed it from your usual watching input.
It’s quite possible that you’ve accidentally plugged the HDMI cable into the wrong port, which might be causing the issues you’re facing.
Another common cause of the black screen with sound problem is when you connect other media to the television.
Whether it’s a game console or a smart TV system, there are a number of things that the TV can connect to.
If you have multiple media sources that you use on a regular basis, it’s definitely worth checking to make sure you don’t have the wrong media source plugged in for what you’re trying to watch.
Check your HDMI, optical, or coaxial cables where applicable.
Test out each of these cables on another system, or use a spare cable to test in your TV.
A faulty cable can cause sound to play but no picture to be displayed.
Similarly, if they are dirty, the signal will not function properly, and your TV might turn black while still playing sound.
Using a microfiber cloth, you can clean the ports on each of these cables to see if dirt is interfering with the signal.
Tip: Cable boxes are renowned to cause these types of issues from time to time.
If you have a cable box connected to your TV, try disconnecting it for some time and see if it makes a difference.
There are a number of things that can go wrong with a Toshiba TV that causes it to have a black screen but still play sound.
Thankfully, a good old-fashioned reset or fiddling with the settings can resolve the issue in most cases.
If none of these fixes work, it’s worth contacting Toshiba for them to repair it.
Hi there, technology lovers! My name is James, I am an admin and a frequent writer for this blog. I am a techno-geek, so this blog is the place where I want to share all my knowledge with you to make your life a little bit easier in terms of dealing with technology.