Sound cutting out is one of the significant issues that many users report. Samsung has a reputation for quality and reliable TVs, but their televisions are subject to failures like other electronics. Fixing Samsung TV keeps cutting out issue can appear complex.
How to fix Samsung TV sound keeps cutting out issue? You need to turn off Anynet Setting. On your remote, press Menu>General>External Device Manager>Click on Anynet + (HDMI-CEC)>Select Enter and then Off.
In the remainder of this post, we give you all the details you need to resolve the issue without spending much time or money. Check out the list of the Best Streaming Devices on Amazon now! (*Affiliate Disclaimer. As an Amazon Affiliate Associate, we earn from qualifying purchases*).
Why Does My Samsung TV Sound Keep Cutting Out, and How to Fix it?
If your Samsung TV audio keeps cutting out, you should troubleshoot for the exact issue to fix it successfully.
Here are some of the potential reasons your TV keeps cutting and the right ways to fix it:
1. Anynet setting is On
When the Anynet setting is turned on, it can hijack your sound and lead to this sound cutting out the issue.
So, you should find out whether it’s turned on. If so, turn it off.
Here are the steps you should follow to do so:
- On your remote, press Menu
- Select General
- Select External Device Manager
- Click on Anynet + (HDMI-CEC)
- Select Enter and then Off
2. Faulty Cable
When cables are faulty, they can’t transmit audio signals properly.
This can cause your TV to keep cutting out.
So, it would help if you considered replacing the cable to see whether that improves your experience.
3. Software Hitches
Some software issues can cause transient or temporary problems that you might never be able to diagnose.
If none of the above fixes enhance the problem, you should rule out these types of issues.
To do so, you should opt for the standard old-fashioned power cycling method. Here are the steps you should follow:
- Turn off your Samsung TV.
- Unplug the TV from the power outlet.
- Wait for a minute for the charge in the memory or capacitor to fade off.
- Plug the TV back into the outlet.
- Power the TV on.
Another advanced way to troubleshoot the issues causing your Samsung TV to keep cutting out is to conduct a sound diagnostic test.
It can help you to identify the underlying problem with ease.
The exact steps you should follow to do this depend on your TV’s model.
In most cases, you’ll be able to run this test successfully by doing the following:
- On your remote, press Menu.
- Select Support and the Self Diagnosis option.
- Choose Sound Test.
- Listen to the melody that the TV plays out of the built-in speakers.
If you hear quality sound from the speakers, the audio cutting out issue isn’t in the TV’s hardware system.
However, if this isn’t the case, the problem is most likely with the TV’s sound circuitry or your built-in speakers.
4.HDMI Port Issues
If some of your HDMI ports are defective or untidy, your television’s sound might keep cutting out.
Make sure you are using a high-quality HDMI cable, and nothing is damaged or loose.
Disconnecting and reconnecting the cables can solve the problem. To address this, you should do this:
- Unplug your audio equipment.
- Plug the equipment into a different port on your TV.
- Ensure your HDMI ports are clean and ready to be used.
5. Connected Headset
If you use a headset on your television, the TV will route your audio to the equipment.
The sound might keep cutting out if the headset is poorly connected.
So, if you want to watch your favorite movie without using the device, you should unplug it from the TV.
Assuming you don’t wear headsets, you should check whether there is debris in the headset port.
Some of them can hinder the audio from routing properly to your in-built speakers.
6. Weak Internet
If you are streaming your movies or music, a low speed could cause this problem.
The same can happen if your cable box requires high-speed internet to function correctly.
To solve this, you should use a speed test tool or website to check your speeds.
Remember, if your speed is below 3 Mbps, you won’t stream your content.
You need at least 3 Mbps to stream videos in standard definition. To stream videos in HD, you need at least 5 Mbps
Moreover, you require at least 25 Mbps to stream videos in 4K or HDR.
After conducting your speed test, you need to consider whether you need to contact your internet service provider or terminate your contract with them.
7. Trouble Routing the Audio
Your Samsung TV can have this audio issue if a glitch in the TV enables an undesirable Bluetooth frequency.
You can fix it by calling Samsung to disable the Bluetooth capabilities.
What’s more, whenever you can’t detect the cause of the issue, you can power cycle your TV using the tips we covered in the previous section.
You can also run the built-in sound diagnostic test.
If the problem is with your TV, you should consider purchasing a new Samsung TV or repairing the damaged one. Check out the list of the Best Streaming Devices on Amazon now!
8. Call professionals
Call Samsung, your internet service provider, or an approved repair expert as a last resort.
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If your Samsung TV keeps cutting out, you shouldn’t worry at all.
You have plenty of options. In most cases, all you’ll need to do is troubleshoot the exact cause of the issue and follow the tips we’ve shared with you in this post to fix it.
Of course, if need be, you’ll need to call your internet service provider, Samsung, or your approved TV repair expert.
Remember that you should always start by troubleshooting the underlying problem.
It’s the best way to increase your chances of making the right decision and saving your hard-earned money.
Hi there, technology lovers! My name is James, I am an admin and a frequent writer for this blog. I am a techno-geek, so this blog is the place where I want to share all my knowledge with you to make your life a little bit easier in terms of dealing with technology.